job type: full-time
we are seeking a gps technician to join our team in mumbai. the ideal candidate will have 0-1 year of experience in installing, configuring, or supporting business applications, as well as a good understanding of computer systems, gps devices, and other tech products.
responsibilities:
- take ownership of customer issues reported and see problems through to resolution
- research, diagnose, troubleshoot, and identify solutions to resolve system issues
- follow standard procedures for proper escalation of unresolved issues to the appropriate internal team
- diagnose and troubleshoot basic technical issues
- provide step-by-step technical help, both written and verbal
- prepare accurate and timely reports
requirements:
- electronics and iti/ diploma holders encouraged to hers encouraged to apply.
- 0-1 year of experience in installing, configuring, or supporting business applications
- good understanding of computer systems,gps devices, and other tech products
- excellent problem-solving and communication skills
- ability to provide step-by-step technical help, both written and verbal
- ability to diagnose and troubleshoot basic technical issues