Educational Counsellor
Salary: As per candidate experience & last drawn salary. (Maximum-20k)
Location: - Saltlake, Sector- V, Kolkata.
Contact Person:
Aindrila Mondal
(HR Generalist)
Job Description:
• Counsel potential students to help them understand our various courses and make better learning choices.
• Conduct detailed profiling of the learner to understand the student career aspirations and learning ability and pitch the right program
• Managing the complete sales closing life cycle for leads assigned. This will include understanding the lead profile, identifying the need, pitching the right course.
• Execute prompt inquiries, follow-ups with leads through phone and emails.
• Build pipeline/opportunities to achieve the assigned targets
• Fee tracking and follow-up.
• Increase individual conversions
• Generate leads through referrals & improve conversions on those leads
Skill Requirements:
• Outstanding oral and written communication in English language.
• Minimum 1year & total experience and 1-3 years of outbound Tele-calling/ student counselling experience.
• Should have completed graduation/post-graduation
• Should have experience working on CRM
• Should have good knowledge of MS Office and Outlook. He/she should be adept in excel
• Should be a quick learner and should be able to multitask
• Assist with phone calls and emails from client.
• Ensure that record keeping, and reporting requirements are maintained.
• Good interpersonal skills.
• Keen to learn new skills within the team.
• Preference will be given to immediate joiners.