job title: sales education counselor
experience level: 1–8 years of relevant experience in sales, counseling, or academic advising.
role overview
as an inside sales - academic counselor, you will be a key part of the admissions team, responsible for guiding prospective learners in their educational journey . this role involves understanding student needs, offering suitable course recommendations, and ensuring a seamless admissions experience. based out of our south extension ii campus in delhi, this is an on-site, performance-driven role with clear growth paths across three levels: junior associate, associate, and senior associate.
key responsibilities
student counseling
• counsel prospective students and parents regarding courses through in-person meetings, calls, and virtual platforms.
• understand and address student needs to recommend appropriate programs.
mentoring & leadership (associate & senior associate levels)
• guide and support junior counselors to help them achieve their targets.
• take initiative in training and upskilling the admissions team (for senior associates).
target achievement & reporting
• meet and exceed daily, weekly, and monthly sales targets.
• use crm and other sales tools to track leads, monitor progress, and generate reports.
• maintain and improve conversion rates.
additional responsibilities
• drive referral-based sales.
• reactivate dormant leads and ensure target batch enrollments.
• participate in team meetings and strategy sessions.
• take on ad-hoc tasks assigned by senior management.
skills:
• excellent verbal and written communication.
• strong interpersonal and persuasive skills.
• ability to multitask and thrive in a fast-paced, target-driven environment.
• proficient with crm and sales automation tools.
• data-driven mindset with strong numerical and analytical skills.