we are seeking a dynamic and experienced e-commerce operations executive to join our newly started business. the ideal candidate will be responsible for managing various aspects of our e-commerce operations, including vendor procurement, website management, day-to-day operations, and performance monitoring.
key responsibilities:
• handling vendors for procurement: communicate with vendors to procure products, negotiate terms, and maintain positive relationships.
• website management: update product listings, descriptions, and images on the website to ensure accuracy and relevance.
• day-to-day operations: oversee the smooth functioning of all e-commerce operations, addressing any issues that may arise promptly.
• monitor targets and performance: set targets, monitor performance metrics, and implement strategies to achieve business goals.
• experience with e-commerce platforms: proficient in working with platforms such as amazon, flipkart, and shopify.
• cataloguing and sales management: manage product catalogues effectively and implement strategies to drive sales.
• social media ratings and reviews: utilize social media platforms to enhance product ratings and reviews, fostering customer engagement and loyalty.
• product delivery life cycle: understand the entire product delivery life cycle, from procurement to customer delivery.
• inventory management: handle inventory of new products, packaging materials, damaged products, returned orders, and cancelled orders efficiently.
• daily activity planning: plan daily activities to achieve targets effectively and efficiently.
• order processing: pick and pack products for dispatch in a timely manner and prepare invoices and shipping documents.
• logistics coordination: coordinate with logistics services providers to ensure on-time and accurate shipment pickup and delivery.
• monthly reporting: generate and submit monthly mis reports on time, analyzing performance and identifying areas for improvement.
• daily reporting: