We are looking for an E Commerce Executive to join our team at our Rani Bagh location. The ideal candidate should have 1 to 2 years of relevant experience in e-commerce operations and should hold a degree in ., , or an Advanced/Higher Diploma.
**Key Responsibilities:**
- **Product Listing Management:** You will be responsible for adding new products to our website, ensuring all details such as descriptions, pricing, and images are accurate and appealing to customers.
- **Inventory Management:** Regularly monitor stock levels and coordinate with suppliers to maintain optimal inventory, preventing overstock or stockouts.
- **Order Processing:** Handle customer orders by processing them efficiently from receipt to delivery, ensuring timely fulfillment and customer satisfaction.
- **Customer Support:** Address customer inquiries and issues via email or chat, providing prompt and helpful responses to enhance the shopping experience.
- **Data Analysis:** Analyze sales data and website performance metrics to identify trends and areas for improvement, helping to optimize our e-commerce strategy.
**Required Skills and Expectations:**
- Proficiency in e-commerce platforms and software, with a keen eye for detail when managing product listings.
- Strong communication skills, both written and verbal, to interact effectively with customers and team members.
- Problem-solving abilities to address customer issues promptly and efficiently.
- Basic understanding of digital marketing principles is a plus, helping to support marketing campaigns.
- A proactive attitude and a passion for e-commerce, demonstrating a willingness to learn and adapt in a fast-paced environment.
Experience
1 - 2 Years
No. of Openings
2
Education
Graduate (B.A, B.Com, Certificate/Diploma/Others)
Role
E Commerce Executive
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
pp city center 5th floor rani bagh pitampura delhi-110034