Role: Ecommerce Executive
Experience: 0 to 3 years
Location: Chennai
Compensation: Basis industry standards and last drawn salary
Job Description
- Marketplace Listing - Create and manage product listings on various e-commerce marketplaces such as Amazon, Flipkart etc.
- Platform Optimization: Regularly review and optimize product listings, pricing.
- Inventory Management: Monitor and maintain optimal inventory levels, to ensure product availability.
- Order Processing and Fulfillment: Manage the end-to-end process of order fulfillment, from order placement to delivery, ensuring accuracy and timeliness
- Customer Service: Address customer inquiries, concerns, resolve any order-related issues, such as cancellations or returns, promptly and efficiently and provide excellent service and maintaining a positive online reputation.
Required Candidate Profile
- Minimum 1+ years of experience in Ecommerce, Market Places
- Must have full working knowledge of Market portals like Amazon, etc
- Knowledge of digital marketing a plus
- Eager to learn, smart and decisive,
- Excellent written and verbal communication skills
- Knowledge of MS Excel is Mandatory