truck-outsource enterprises is hiring port dispatchers who works to direct the day-to-day route operations and report to the dispatch supervisors. this work is done in compliance with the procedures defined by the client and in conformance with the company sop. his/her duties involve daily communication and interaction with drivers and clients. he/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the dispatch supervisors or dispatch managers as appropriate.
job responsibilities:
• takes client calls and communicates issues with drivers and road supervisor as appropriate.
• may assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• notes closed and/or late starting of routes and communicates same to dispatch supervisors and/or dispatch managers as appropriate.
talent requirements:
• one (1) year previous dispatcher experience preferred if he/she is aware of oakland terminal.
• ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
• able to demonstrate a professional phone manner.
• must speak english