Desktop Support Engineer

AR Info Tech Solutions

good knowledge in system/server maintenance activities.

- expertise in assembling and disassembling of pc and hardware

- expertise in servicing laptop: replacing ram, hdd, processor, dvd/cd drives, motherboard & display (mandatory skill)

- expertise in using various tool-kits to service a desktop and laptop:

- expertise in installing windows operating system [xp, win7, win8, win10]

- installing ms-office [2007, 2010, 2013, 2016] & working knowledge o365

- configuring gmail or other email in ms-outlook

- troubleshooting internet connectivity issue – basic troubleshooting steps to follow

- troubleshooting file sharing & accessibility issues

- knowledge and understanding of domain joining

- troubleshooting printer connectivity issues – both in local network and direct port connection

- basic printer issues troubleshooting and the steps to follow

- bios – good understanding and update/flash knowledge

- good to know how to configure a modem, switches, router and wifi adapters

- should know how to configure username, password and perform basic security checks on a wifi routers & adapters

- should know – static ip, dynamic ip, tcp, ipv4, ipv6, and their uses.

- should have good communication and interpersonal skills

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Diploma, Higher Secondary, Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office