Primary Responsibilities:
1. Pick up orders: Collect packages from the warehouse or designated pickup point.
2. Deliver orders: Transport packages to customers' addresses, ensuring accurate and timely delivery.
3. Handle customer interactions: Interact with customers, provide updates on delivery status, and resolve any issues or concerns.
4. Manage delivery documentation: Obtain signatures, collect proof of delivery, and maintain records.
Additional Responsibilities:
1. Route optimization: Plan and optimize delivery routes to ensure efficient use of time and resources.
2. Package handling: Handle packages with care, ensuring they are not damaged during transportation.
3. Inventory management: Verify package contents and report any discrepancies or damage.
4. Communication: Keep customers informed about delivery schedules, delays, or issues.
5. Adhere to safety protocols: Follow safety guidelines, traffic rules, and company policies.