Individual tasks vary depending on the size and structure of the organization, but you'll generally
need to:
Monitor the live Stream of Client/s Operation and production information and keep it on
record.
Monitor and compare the data for the analysis report, Data labeling and event labeling as
per the requirements of the client/s.
Report issues/bugs to the testing and development team on time, coordinate and follow up
on the resolution.
Continual monitoring and keeping the system check to make sure the operations at the client
don't stop and take precautionary steps to keep the system live.
Talk to staff or clients through a series of actions, over the phone, to help set up systems or
resolve issues.
Provide support, including procedural documentation and relevant reports Support the
roll-out of new applications.
Respond within agreed time limits to call-outs.
Work continuously on a task until completion (or referral to third parties, if appropriate).
Prioritize and manage many open cases at one time.
Rapidly establish a good working relationship with customers and other professionals, such
as software developers.
Test and evaluate new technology.
Primary Requirement:
BCA, BSc IT and Computer Science with 1 to 3 years of experience in relevant or any technical
support field.
Communication - Good language skills in English and should be interactive with the team.
Well versed with Excel.
Experience : 1 - 3 Years
No. of Openings : 2
Education : B.C.A
Role : Data Analyst
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India