Customer Support Specialist Fresher

We are looking for a Customer Support Specialist to join our team in Pune. This is a part-time work-from-home position ideal for fresh graduates or those with minimal experience.

**Key Responsibilities:**

- **Responding to Customer Inquiries:** You will handle questions through calls, emails, or chat, ensuring customers receive prompt and accurate information.

- **Troubleshooting Issues:** You will assist customers in resolving their problems, guiding them step-by-step to find solutions effectively.

- **Maintaining Customer Records:** You will keep detailed notes of customer interactions in our system to ensure that we can follow up and track issues.

- **Providing Feedback:** You will share insights from customer interactions to help improve our products and services.

- **Collaborating with Team Members:** You will work closely with your colleagues to share knowledge and ensure consistent customer support.

**Required Skills and Expectations:**

- Candidates should have at least completed their 12th grade, with a good understanding of customer service principles.

- Strong communication skills are essential, as you will be interacting with various customers.

- Patience and empathy are important, as you will need to understand customer needs and react positively to complaints.

- Basic computer skills are necessary, including familiarity with email and chat platforms.

- A positive attitude and willingness to learn are expected, as you will grow in your role while providing valuable support to customers.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Customer Support Specialist

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home