Urgent Opening for Customer Support Representative

Shopperji

- Handling customer inquiries and providing appropriate solutions or responses.

- Processing orders, returns, and exchanges.

- Maintaining accurate records of customer interactions and transactions.

- Resolving customer complaints and issues in a timely manner.

- Communicating with customers via phone, email, chat, or in-person.

- Collaborating with other departments to ensure customer satisfaction.

- Following company policies and procedures.

- Upselling or cross-selling products or services when appropriate.

- Providing feedback to management to improve customer experience.

- Maintaining a positive and professional attitude at all times.

Experience : 1 - 3 Years

No. of Openings : 24

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Professional Degree, Any Bachelor Degree, B.A

Role : Customer Support Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India