Customer Support Leader Jobs For Freshers - Dungarpur

Join our team as a Customer Support Leader in Dungarpur, India, where you will play a crucial role in ensuring excellent service for our customers. This position is perfect for those looking to start their career in customer support.

As a Customer Support Leader, you will be responsible for managing customer inquiries, resolving issues promptly, and providing clear information about our products and services. You will lead a small team of customer support agents, ensuring they offer high-quality assistance to our clients. Your ability to communicate effectively will help create a friendly environment for both customers and team members.

Key responsibilities include:

- Handling Customer Queries: Respond to customer questions via phone, email, or chat, ensuring timely and accurate responses.

- Resolving Issues: Investigate complaints and provide solutions, striving to exceed customer expectations.

- Team Support: Support and guide team members, providing training where necessary to improve their service skills.

- Feedback Collection: Gather customer feedback to identify areas for improvement and report findings to management.

We require candidates to have a minimum of a 10th-grade education and excellent communication skills. You should have a positive attitude and a willingness to learn. A customer-focused mindset is essential, along with the ability to work collaboratively in a team. Flexibility and adaptability to different customer needs will help you succeed in this role.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Customer Support Leader

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Bhuwana circle