Customer Support

OSCORP TECHNOLOGIES

0 - 1 Years
2 Openings
1.0 - 2.0 Lac/Yr
Face-to-Face interview
Meerut

Key Skills

Technical Support Sales Support Technical Services

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Job Description

technical support executive is responsible for providing technical support to clients in person and remotely .

task:- software installation, client interaction on call, software troubleshooting.

- ask customers targeted questions to quickly understand the root of the problem

-track computer system issues through to resolution, within agreed time limits

- talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

- properly escalate unresolved issues to appropriate internal teams (. software developers)

- provide prompt and accurate feedback to customers

- refer to internal database or external resources to provide accurate tech solutions

- ensure all issues are properly logged

- prioritize and manage several open issues at one time

- must be fluent in english speaking and writing.

Experience
0 - 1 Years
No. of Openings
2
Education
B.C.A, B.E, M.C.A, M.Tech
Role
Customer Support
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About OSCORP TECHNOLOGIES

Urgent Requirement for Female Computer Operator, Office Work,
Key Skills : Good Knowledge of Internet and Excel is must.
Experience: 0 - 1 Years
Specialization: Office Job, Computer Job
Job Function: Administration
Industry: Sports Industry
Qualification: School & Graduation - Any Graduate
Salary: - 6000 10,000.

Only female candidates from Meerut need to apply.