CUSTOMER SUPPORT EXECUTIVES (Tele Caller)
The primary responsibilities of a Customer Service Executive would be :
1- Cold Calling/ Lead Generation/Tele Calling/ Outbound Calls
2-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
3-Follow up to ensure that appropriate actions were taken on customers' requests.
4-Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required :
The major skills and competencies required in a candidate are:
1. 1-Good communications skills
2. 2-Ability to listen and problem-solving skills
3. 3-Good interpersonal skills
4. 4-Ability to handle pressure
5. 5-Graduation is mandatory
Location:- Patparganj Industrial Area New Delhi (INDIA), Near Hyundai Showroom
Timing:- 10 AM to 7 PM ( 6 days working Wednesday would be fixed weekly off )
Only Female candidates can apply.
Salary Package: - per month