Customer Support Executives (tele Caller)

Shivangi Group of Management

CUSTOMER SUPPORT EXECUTIVES (Tele Caller)

The primary responsibilities of a Customer Service Executive would be :

1- Cold Calling/ Lead Generation/Tele Calling/ Outbound Calls

2-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.

3-Follow up to ensure that appropriate actions were taken on customers' requests.

4-Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required :

The major skills and competencies required in a candidate are:

1. 1-Good communications skills

2. 2-Ability to listen and problem-solving skills

3. 3-Good interpersonal skills

4. 4-Ability to handle pressure

5. 5-Graduation is mandatory

Location:- Patparganj Industrial Area New Delhi (INDIA), Near Hyundai Showroom

Timing:- 10 AM to 7 PM ( 6 days working Wednesday would be fixed weekly off )

Only Female candidates can apply.

Salary Package: - per month

Experience : 1 - 5 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India