Customer Support Executive

Shivangi Group of Management

0 - 4 Years
5 Openings
2.0 - 3.5 Lac/Yr
Face-to-Face interview
Patparganj, Delhi

Key Skills

Telecaller Good English Communication Customer Support Walk in

Apply

Job Description

customer support executives (tele caller)

the primary responsibilities of a customer service executive would be :

1- cold calling/ lead generation/tele calling/ outbound calls

2-keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. process orders, forms, and applications.

3-follow up to ensure that appropriate actions were taken on customers' requests.

4-refer unresolved customer grievances or special requests to designated departments for further investigation.

competencies and skills required :

the major skills and competencies required in a candidate are:

1. 1-good communications skills

2. 2-ability to listen and problem-solving skills

3. 3-good interpersonal skills

4. 4-ability to handle pressure

5. 5-graduation is mandatory

location:- patparganj industrial area new delhi (india),

timing:- 10 am to 7 pm ( 6 days working wednesday would be fixed weekly off )

only female candidates can apply.

salary package: - per month.

Experience
0 - 4 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Executive
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Shivangi Group of Management

Shivangi Group of Management is a prominent name in the placement sector of Gurugram. We are in the business of providing several high-class placement services to the clients. Our list of placement services includes career consultancy services, educational consultancy services, HR consultancy services, and placement consultancy services. With the support of a team of adroit and diligent professionals, we have been able to choose the candidates to fit the need of our valued clients and create long-term relationships, without compromising on our core values.