Customer Support Executive

Shivangi Group of Management

CUSTOMER SUPPORT EXECUTIVES (Tele Caller)

The primary responsibilities of a Customer Service Executive would be :

1- Cold Calling/ Lead Generation/Tele Calling/ Outbound Calls

2-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.

3-Follow up to ensure that appropriate actions were taken on customers' requests.

4-Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required :

The major skills and competencies required in a candidate are:

1-Good communications skills

2-Ability to listen and problem-solving skills

3-Good interpersonal skills

4-Ability to handle pressure

5-Graduation is mandatory

Location:- Patparganj Industrial Area, New Delhi (INDIA),

Timing:- 10:00 AM to 7:00 PM ( 6 days working Wednesday would be fixed weekly off )

Only Female candidates can apply.

Salary Package: - per month.

• Experience1 - 5 Years
• No. of Openings5
• EducationAny Bachelor Degree
• RoleCustomer Support Executive
• Industry TypeManufacturing / Production / Quality
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office