Job Description

CUSTOMER SUPPORT EXECUTIVES (Tele Caller)

The primary responsibilities of a Customer Service Executive would be :

1- Cold Calling/ Lead Generation/Tele Calling/ Outbound Calls

2-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.

3-Follow up to ensure that appropriate actions were taken on customers' requests.

4-Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required :

The major skills and competencies required in a candidate are:

1-Good communications skills

2-Ability to listen and problem-solving skills

3-Good interpersonal skills

4-Ability to handle pressure

5-Graduation is mandatory

Location:- Patparganj Industrial Area, New Delhi (INDIA),

Timing:- 10:00 AM to 7:00 PM ( 6 days working Wednesday would be fixed weekly off )

Only Female candidates can apply.

Salary Package: - per month.

Experience : 1 - 5 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India

About Shivangi Group of Management

Shivangi Group of Management is a prominent name in the placement sector of Gurugram. We are in the business of providing several high-class placement services to the clients. Our list of placement services includes career consultancy services, educational consultancy services, HR consultancy services, and placement consultancy services. With the support of a team of adroit and diligent professionals, we have been able to choose the candidates to fit the need of our valued clients and create long-term relationships, without compromising on our core values.
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