engage regularly with the customers as defined by the contact policy.
2. Ensuring that
To enhance Customer Relationships ,Educate, Encourage & Induce the customers to use Digital mediums for their banking transactions/ needs to talk to the bank whenever the customer needs.
omer Engagement:
Call handling as per defined standards.
Accurate resolution for customer queries.
Promoting Digital Banking services for a superior customer service experience.
lar interactions with the customers and proactively assessing customer needs.
Requirements:
Qualifications: +2
Good Communication skills