Customer Support Executive

VSNAP Technology Solutions Pvt Ltd ( Homes247.in)

Dear All,

Greetings From Homes247!

Here i have shared with you JD below, please find it:-

Job Description of Customer Support Executive:-

Roles and Responsibilities:-

Contact potential or existing customers to inform them about multiple projects and service using scripts

Good Knowledge about the Locations in Bangalore is preferable

Answer questions about Projects or the company

Ask questions to understand customer requirements and pass on the same to Relationship Managers to close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and Process requirements and pass on the same in an accurate manner

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Experience : 1 - 3 Years

No. of Openings : 2

Education : Higher Secondary, Vocational Course, Diploma, Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Real Estate / Property / Construction

Gender : Female

Job Country : India