Customer Support Executive

Customer Support Executive

Process Name: Mahindra holidays - inbound Voice

Company: Tech Mahindra

Salary: 27,000 In hand

Job Roles & Responsibilities:

1) Answer queries professionally to provide information about products and services, obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Follow up to ensure that appropriate actions were taken on customer requests.

4) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills: Candidate must have excellent communication in English

Experience: 6 months (Any customer service)

Education: Graduate

Shift Timing

Male – Rotational shifts- 24*7 (Any 9hours)

Female - 8AM to 8PM (Any 9 hours)

6 Days working, 1 Rotational Week Off.

• Experience

  1 - 3 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office