Linguistic For Customer Support Fresher

**Job Description: Customer Support**

**Company:** CALL2CONNECT Pvt Ltd

**Location:** Malad (West), Mumbai

**Job Type:** Full-Time | Work from Office

**Working Days:** Monday to Saturday

**Timings:** 9:30 AM – 6:30 PM

**Experience:** Fresher to 1 year

**Education:** Minimum 12th Pass

🎯 **Role Overview**

We are seeking dynamic and multilingual professionals to join our customer engagement team. As a Linguistic Customer Support representative, you will be the voice of CALL2CONNECT—handling inbound and outbound calls, resolving customer queries, and promoting services with empathy and clarity across diverse linguistic groups.

**Must-Know Languages**

Candidates **must be fluent in at least some of the following languages**:

- Kannada

- Tamil

- Telugu

- Malayalam

- Gujarati

- Punjabi

- Hindi

- Marathi

- Bengali

- English (basic proficiency preferred)

**Key Responsibilities**

- Handle customer queries via inbound and outbound calls

- Promote company services and assist in product selection

- Resolve complaints and ensure customer satisfaction

- Maintain accurate records in CRM systems

- Meet daily targets for calls and conversions

- Coordinate with internal departments for issue resolution

*Skills Required**

- Excellent verbal communication in selected regional languages

- Strong listening and problem-solving abilities

- Basic computer knowledge (CRM familiarity is a plus)

- Ability to multitask and manage time efficiently

- Customer-centric attitude with persuasive skills

*Salary & Benefits**

- **Salary Range:** ₹15,000 – ₹20,000/month (based on experience and language proficiency)

- **Incentives:** Performance-based bonuses

- **Perks:** PF, training programs, career growth opportunities

### 👥 **Who Can Apply**

- Freshers and experienced candidates

- All genders welcome

- Candidates passionate about customer service and multilingual communication##

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face interview location

  5th Floor, Sanraj – 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai – 400064