Customer Service Support

Job Update India

**job title:** customer care executive (work from home)

**salary range:** ₹12,000 - ₹25,000 per month

job description:**

we are looking for a **customer care executive** to provide excellent customer support while working from the comfort of your home. the role involves handling customer queries, complaints, and providing product/service information. you will be the company’s first point of contact for customers, ensuring a smooth and pleasant experience.

### **key responsibilities:**

- handle inbound and outbound calls professionally.

- resolve customer queries via phone, email, and chat.

- provide accurate information about products and services.

- troubleshoot issues or escalate them to relevant teams.

- maintain a high level of customer satisfaction by addressing concerns promptly.

- keep records of customer interactions and actions taken.

- ensure timely follow-ups on pending issues.

### **key requirements:**

- **educational qualification:** minimum qualification – 12th pass or equivalent. graduates are preferred.

- **experience:** freshers and experienced candidates are welcome.

- **communication skills:** excellent verbal and written communication in [specify language(s), ., english/hindi].

- **technical skills:** basic computer knowledge and typing skills.

- ability to work in shifts, if required.

- a reliable internet connection and a laptop/desktop.

### **benefits:**

- work from home flexibility.

- opportunity for career growth and development.

- incentives based on performance.

**working hours:** full-time, flexible shifts based on business requirements.

we are looking for a customer care executive to provide excellent customer support while working from the comfort of your home. the role involves handling customer queries, complaints, and providing product/service information. you will be the company’s first point of contact for customers, ensuring a smooth and pleasant experience.

• Experience

  0 - 4 Years

• No. of Openings

  50

• Education

  B.A, B.Arch, B.C.A, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Customer Service Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home