Customer Service Executive

Designation – Executive – Customer Service

Department – Operations

Job Description

ï‚·As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

ï‚·Utilize effective verbal communication and ï‚·customer service skills while communicating with customers to resolve the account delinquency.

ï‚·Able to manage difficult customer issues while working in a fast paced environment

ï‚·Determine the reason for delinquency and best course of action to assist our Borrowers.

ï‚·Engage our consumers with the highest level of respect and dignity.

Profile Requirements

ï‚·Good written and oral communication skills

ï‚·Third-party collections experience preferred (Medical or Telecom)

ï‚·HSC passed [10+2]

ï‚·This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

ï‚·Sunday fixed Off & Alternate Saturday Working

HR - Cynthia

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Diploma

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office