Customer Service Executive

Desires Group

1. Manage large amounts of incoming calls

2. Generate Sales Leads

3. Identify & assess customers'needs to achieve satisfaction

4. Build sustainable relationships & trust with customer accounts through open interactive communication

5. Provide accurate, valid & complete information by using the right methods/tools

6. Handle customer complaints, provide appropriate solutions & alternatives when the time limits; follow up to ensure resolution

7. Keep records of customer interactions, process customer accounts & the documents

8. Follow communication procedures, guidelines & policies.

Experience : 0 - 1 Years

No. of Openings : 15

Education : Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India