Greetings from Black & White
Dear Candidate,
Hiring for world Biggest US Bank .
Hiring for International US Banking process for Experienced candidates
Location : Hyderabad
For more details:
Contact: HR Shikha
About this role:
Wells Fargo is seeking a Customer Service Associate-Voice
Customer Service: Covers jobs responsible for responding to inquiries and issues from customers on a variety of complex financial products, services and/or select customer segments through a variety of channels. Answers inquiries, resolves problems, and provides a best-in-class customer experience while adhering to work guidelines, policies, and regulations.
Required Qualifications
• 2+years of previous customer service experience a plus
• Friendly and welcoming manner with clients and other members of the customer service team
• Extensive knowledge of the company's policies, procedures, goods and services
• Familiarity with customer-relationship management (CRM) software programs
• Ability to explain complex concepts
For more details:
Contact: HR Shikha