Hiring Fresher / Customer Response Executive / 12th Pass

As a Customer Response Executive based in Kolkata, you will be responsible for addressing customer inquiries and providing solutions to enhance their experience. This full-time role welcomes freshers who have completed their 12th grade y Responsibilities:nn- Customer Interaction: Engage with customers through various channels, including phone, , and chat, to understand their needs and respond n- Query Resolution: Provide timely and accurate answers to customer questions, resolving issues to ensure customer - Feedback Collection: Gather customer feedback and suggestions to help improve services and - Documentation: Maintain records of customer interactions, complaints, and resolutions to ensure clear communication and follow-quired Skills and Expectations:nnThe ideal candidate should possess strong communication skills to convey information clearly and effectively. A friendly and professional demeanor is essential to create a positive impression on customers. Attention to detail is important for accurately documenting customer interactions and addressing their concerns. Additionally, candidates should demonstrate good problem-solving abilities to address customer needs proactively. Flexibility and the ability to work collaboratively within a team environment are also essential to meet customer demands. This role offers an exciting opportunity to develop your skills in customer service while contributing to a supportive team atmosphere.

• Experience

  Fresher

• No. of Openings

  45

• Education

  12th Pass

• Role

  Customer Response Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  19 - 28 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, ESI, Accommodation, 5 Working Days

• Face Interview Location

  30, Vidyasagar St. Kolkata-