Customer Relationship Manager/ telecalling executive

CaresAtHome

Your primary job responsibilities will include:

Contact potential or existing customers to inform them about a product or service using scripts.

Taking proper follow-ups.

Answer questions about products or the company.

Ask questions to understand customer requirement and close sales.

Direct prospects to the field sales team when needed.

Enter and update customer information in the database.

Take and process orders in an accurate manner.

Handle grievances to preserve the companys reputation.

Go the extra mile to meet sales quota and facilitate future sales.

Keep records of calls and sales and note useful information.

Developing and sustaining solid relationships with customers to encourage repeat business.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Taking customer feedback and solving their issue by coordination with the concern department.

Experience : 0 - 1 Years

No. of Openings : 15

Education : Higher Secondary, Secondary School

Role : Telecalling Executive

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : Female

Job Country : India