Freshers For Customer Relationship Executive - Patna/Kolkata

Skylagoon Aviation Pvt. Ltd

Description

The Customer Relationship Executive will be responsible for managing customer interactions and ensuring high levels of customer satisfaction. This role involves building strong relationships with clients, addressing their concerns, and promoting company products and services.

Responsibilities

Assist customers with inquiries and provide timely responses to their needs.

Develop and maintain strong relationships with clients to ensure customer satisfaction.

Handle customer complaints and feedback effectively, ensuring a positive resolution.

Track customer interactions and maintain accurate records in the CRM system.

Work closely with sales and marketing teams to promote new products and services.

Skills and Qualifications

Excellent verbal and written communication skills in English and local languages.

Strong interpersonal skills and the ability to build rapport with clients.

Proficient in using CRM software and Microsoft Office Suite.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Problem-solving skills and a customer-oriented mindset.

CALL FOR THE INTERVIEW : +

• Experience

  Fresher

• No. of Openings

  7

• Education

  Higher Secondary

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Mercantile Building, Block-3, 3rd Floor, Room no.3049, 9/12, Lal Bazar street, Kolkata West Bengal,