Female - Walk-in Urgent Requirement For Customer Relationship Executive

We are looking for a Customer Relationship Executive to join our team in Jalandhar. This role focuses on building and maintaining relationships with our customers to ensure their satisfaction and loyalty.

**Key Responsibilities:**

- **Communicating with Customers:** Engage with customers through various channels to address their queries and concerns promptly, ensuring a positive experience.

- **Handling Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement and implement necessary changes, fostering a customer-centric approach.

- **Assisting with Orders:** Support customers with their orders, including taking orders, tracking shipments, and resolving any issues related to their purchases.

- **Maintaining Customer Records:** Keep accurate and updated records of customer interactions and transactions in the database for better service and follow-ups.

- **Collaborating with Teams:** Work closely with sales and support teams to ensure that customer needs are met efficiently and effectively.

**Required Skills and Expectations:**

The ideal candidate should possess excellent communication skills, both verbal and written, to interact confidently with customers. A strong customer service mindset is essential for understanding customer needs and providing appropriate solutions. Proficiency in using computer systems and software is necessary for maintaining records and managing communications. Attention to detail is crucial for handling customer information accurately. Candidates should be proactive, organized, and willing to learn, with the ability to work effectively as part of a team in a fast-paced office environment. A diploma qualification is required, and prior experience in customer service is preferred but not mandatory.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Diploma (Mechanical)

• Role

  Customer Relationship Executive

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  P S MOTOR WORKSHOP PVT LTD, ABADI DHARAMPURA, NAKODAR ROAD , JALANDHAR