CRM- Customer Relationship Executive

K D Groups

responsibilities:

1. crm system management: administer and maintain our crm system, ensuring data accuracy, security, and accessibility to authorized personnel.

entry and analysis: input and update customer data, including contact information and interaction history. analyze data to identify trends and opportunities for improvement.

3. customer segmentation: create and maintain customer segments for targeted marketing campaigns and personalized communication.

aign development: collaborate with marketing and sales teams to develop and execute email marketing campaigns, newsletters, and other customer communications.

5. automation: implement and manage automated workflows and processes to streamline customer interactions and improve efficiency.

6. reporting and analytics: generate and analyze reports to assess the effectiveness of crm strategies and make data-driven recommendations for enhancements.

7. user training and support: train employees on crm best practices and provide ongoing support to ensure the system is utilized effectively.

privacy and compliance: ensure crm data complies with relevant data protection regulations, such as gdpr, and establish and maintain data privacy practices.

9. customer feedback: collect and analyze customer feedback to improve crm strategies and address any issues promptly.

qualifications:

- any one can apply.

- proven experience with crm software.

- strong analytical skills and the ability to interpret data.

- good communication and interpersonal skills.

- detail-oriented with a focus on data accuracy and quality.

- understanding of data privacy regulations and best practices.

- familiarity with marketing and automation tools.

- problem-solving mindset and a proactive approach to crm management.

• Experience

  0 - 1 Years

• No. of Openings

  02

• Education

  Diploma, Any Bachelor Degree, Professional Degree

• Role

  Customer Relationship Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office