Customer Experience Manager

Balaji Agencies Mahindra Tirupati

1. Thorough knowledge on workshop process, DMS operation and SOP's

2. Vehicle features & general functionality

3. Warranty know how

4. Customer handling

5. Phone Etiquette

6. Verbal & Written Communication local & Eng language

7. Leadership

8. Customer Centricity

9. Empathy

Experience : 1 - 3 Years

No. of Openings : 1

Education : Vocational Course, Diploma, Professional Degree, Any Bachelor Degree

Role : Customer Experience Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India