Customer Experience Manager

  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Tirupati
  • Face-to-Face interview Face-to-Face interview

Job Description

1. Thorough knowledge on workshop process, DMS operation and SOP's

2. Vehicle features & general functionality

3. Warranty know how

4. Customer handling

5. Phone Etiquette

6. Verbal & Written Communication local & Eng language

7. Leadership

8. Customer Centricity

9. Empathy
  • Experience1 - 3 Years
  • No. of Openings1
  • EducationVocational Course, Diploma, Professional Degree, Any Bachelor Degree
  • RoleCustomer Experience Manager
  • Industry TypeCall Centre / BPO / KPO / ITES / LPO
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office
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