Customer Conversion Executive (Sales)

Centre for Teacher Accreditation

this role offers exciting career paths in business development, marketing, etc, with the potential for owning and driving client portfolios (corporations, ed-tech organisations, school groups, foundations, etc)

roles/responsibilities:

- drive conversion of retail and institutional leads through systematic follow-ups and strong data analysis.

- upsell and cross-sell to customers based on needs and interests.

- provide inputs to the marketing team and mycenta community team on new potential initiatives.

- build strong customer experience - regular query handling and tracking via a tech-enabled process

- service institutional clients with relevant leads (. teacher candidate leads for employers)

skills/experience needed:

- preferably at least 1 year of experience in customer relations / upselling and cross-selling. freshers will be considered based on skills.

- strong process orientation; ability to set up and follow processes.

- strong data-handling, analysis and tracking skills; comfort with technology tools.

- good written and verbal communication in english (ability to work with one more language, . hindi, would be a bonus)

- high integrity in external relations while representing the brand and addressing customer queries.

- experienced candidates, with team management skills, can apply for a lead role to manage this unit.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Conversion Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office