Customer Care (Voice & Non Voice Process)

Peak Minders

0 - 1 Years
5 Openings
0.9 - 1.5 Lac/Yr
Face-to-Face interview
Shimla - Kasumpti, Shimla

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

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Job Description

We are urgently looking to hire Customer Care Executives (CC) for our International (Australia) Voice & Non-Voice Process in Shimla. The details of the position and job description are given below:

Position: CC Executive

Job Location: Shimla (Kasumpti)

Minimum Qualification: Graduation (preferred)

*Freshers may also apply!

*Fluency in spoken English is a big plus

The executive is responsible for doing verification calls and quality checks to ensure the process flow in accordance with the requirements and guidelines set by the client.

Note: The process we are hiring for is not a sales process.

Responsibilities and Duties:

Ensure process flow and quality in accordance with the requirements of the client

Understand the job expectations and the quality measurement for performance evaluation

Experience
0 - 1 Years
No. of Openings
5
Education
B.A, B.B.A, B.C.A, B.Com, B.Sc, Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office