Customer Care (Voice & Non Voice Process)

Peak Minders

We are urgently looking to hire Customer Care Executives (CC) for our International (Australia) Voice & Non-Voice Process in Shimla. The details of the position and job description are given below:

Position: CC Executive

Job Location: Shimla (Kasumpti)

Minimum Qualification: Graduation (preferred)

*Freshers may also apply!

*Fluency in spoken English is a big plus

The executive is responsible for doing verification calls and quality checks to ensure the process flow in accordance with the requirements and guidelines set by the client.

Note: The process we are hiring for is not a sales process.

Responsibilities and Duties:

Ensure process flow and quality in accordance with the requirements of the client

Understand the job expectations and the quality measurement for performance evaluation

Experience : 0 - 1 Years

No. of Openings : 5

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc

Role : Customer Care Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India