Job description
Roles and Responsibilities
Taking Incoming calls from customers and capturing important details in the system.
Understand the customer's query and provide a resolution.
Document accurately.
Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.
Desired Candidate Profile
Good verbal and written Communication Skills (Marathi, Hindi, Basic English & No MTI Issue)
Good in customer dealing (Know about Customer Service, Online Shopping Portals)
Knowledge of Computer, Basic Typing
Good Interpersonal Skills (Positive attitude, Negotiation Skills)
Sales driven (Know basic selling skills on call)
Listening skills.
Awareness about digital payment platforms.
Perks and Benefits
Opportunity to earn incentives on lead conversion.
Work with a young and enthusiastic team and management.
We will cultivate your talent in an inclusive culture that values diversity.