we are currently hiring for various call centres in bangalore. you can try for 10 to 15 bpos
in one place.
*****no virtual interview, only face to face. candidates have to be in bengaluru*****
eligibility:
required excellent communication
education: graduate fresher / undergraduate with minimum 6 months bpo experience
should be flexible with rotational shifts.
5 days of working 2 days off.
role & responsibilities:
handle incoming calls from customers or clients.
address customer inquiries, concerns, and issues in a professional and friendly manner.
provide information about products, services, or processes.
responsible for uk client, handling queries, appropriate assistance
patience when handling tough cases.
excellent communication and problem-solving skills.
candidate should possess excellent oral and written communication skills.
respond to customer queries in a timely and accurate way.
own and resolve customer issues efficiently, effectively and em-pathetically.
following up with customers for any further information.
provide accurate, valid, and complete information by using the right tools