Hiring Fresher - Customer Care Executive - Salem

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc, B.Tech/B.E)

• Role

  Customer Care Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  60/1,First Floor, Opp Gokulam Speciality Hospital, State Bank Colony, Salem-636004.