Customer Care Executive - Full Time - Freshers

Fusion Cx

0 - 1 Years
10 Openings
Not Disclosed
Posted 53 days ago
Telephonic interview
Kolkata

Key Skills

Customer Care Associate

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Job Description

handle incoming calls or chats to address customer queries

identify customer needs and determine solutions

offer accurate information about products and services

respond to customer complaints and develop solutions

record details of customer interactions, transactions, inquiries, and other information

update customer information including contact information and purchasing preferences

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Experience
0 - 1 Years
No. of Openings
10
Education
Secondary School
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Fusion Cx

Fusion CX, formerly known as Fusion BPO Services, operates in the outsourcing and customer experience transformation industry. Co-founded by Pankaj Dhanuka and Kishore Saraogi in 2004, the company has expanded its operations over time. Pankajs focus on strategic planning and operations, combined with Kishores background in the BPO sector, contributed to the companys development.