Secondary School Freshers For Customer Care Executive

Fusion Cx

Fresher
30 Openings
Not Disclosed
Posted 4 days ago
Telephonic interview
Kolkata

Key Skills

Customer Care Associate

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Job Description

Handle incoming calls or chats to address customer queries

Identify customer needs and determine solutions

Offer accurate information about products and services

Respond to customer complaints and develop solutions

Record details of customer interactions, transactions, inquiries, and other information

Update customer information including contact information and purchasing preferences

Experience
Fresher
No. of Openings
30
Education
Secondary School
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Fusion Cx

Fusion CX, formerly known as Fusion BPO Services, operates in the outsourcing and customer experience transformation industry. Co-founded by Pankaj Dhanuka and Kishore Saraogi in 2004, the company has expanded its operations over time. Pankajs focus on strategic planning and operations, combined with Kishores background in the BPO sector, contributed to the companys development.