Customer Service Associate - Full Time - Freshers

Banshi Professional & Mangement Services Pvt.Ltd

Fresher
3 Openings
Not Disclosed
Posted 1 days ago
Walk in interview
Kolkata

Key Skills

Customer Care Cons Customer Relationship

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Job Description

a customer care associate is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. they act as the first point of contact between the company and its clients.

key responsibilities:

handle incoming calls, emails, or chats from customers in a professional manner.

provide accurate information about products, services, and company policies.

resolve customer issues promptly and escalate complex cases when necessary.

maintain records of customer interactions and feedback.

ensure high levels of customer satisfaction through excellent service.

skills required:

good communication and listening skills.

problem-solving and multitasking abilities.

basic computer knowledge and crm familiarity.

patience and a customer-first attitude.

qualification:

minimum: high school diploma or equivalent.

preferred: graduate with prior customer service experience.

interested candidates drops their cv on number.

Experience
Fresher
No. of Openings
3
Education
12th Pass
Role
Customer Care Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
SDF Buiding, 1st floor, saltlake, setor-v, kolkata-700091.