Hiring: Customer Advisor
Organization: Agarwals Eye Hospital
Locations:
Nungambakkam, Chennai, Tamil Nadu
Koramangala, Bengaluru, Karnataka
Chennai Office: AWFIS Nungambakkam, 6th Floor, /1, Uthamar Gandhi Road, Opp. The Park Hotel, Thousand Lights West, Chennai
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
Shift Window: 7:00 AM 10:00 PM (Any 9-hour shift)
For Female Employees: Shift up to 8:00 PM
Education: Graduation not mandatory
Experience: Freshers can apply
Work Mode: In-person
About the Role
We are looking for enthusiastic and customer-focused Customer Advisors to support patient coordination, service assistance, and operational support. This role is ideal for freshers who possess excellent communication skills and a passion for helping people.
Key Responsibilities
Assist patients and visitors with appointments and service inquiries
Provide accurate information about hospital services and procedures
Ensure a smooth and positive patient experience
Coordinate with internal departments for service delivery
Handle customer concerns professionally and efficiently
Maintain service records and follow operational guidelines
Required Skills
Excellent English communication skills (verbal)
Fluency in any one regional language: Telugu or Malayalam
Strong interpersonal and customer-handling skills
Positive attitude and service-oriented mindset
Eligibility Criteria
Freshers are welcome to apply
Graduation is not mandatory
Willingness to work in rotational shifts
Interested candidates can apply now or share their updated resume.
Immediate joiners preferred.
Experience
0 - 2 Years
No. of Openings
3
Education
12th Pass
Role
Customer Advisor
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
6th Floor, Menon Eternity, 1st Main Road, Austin Nagar, Alwarpet, Chennai – 600 018.