Customer Advisor || Freshers & Experienced

- Key Responsibilities:

1. Assist customers: Help customers with their inquiries, issues, and requests in a prompt and professional manner.

2. Provide product information: Offer detailed information about products and services to customers to help them make informed decisions.

3. Process orders: Handle customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.

4. Resolve complaints: Address customer complaints and problems effectively, finding suitable solutions to resolve issues.

5. Build relationships: Establish and maintain positive relationships with customers to enhance loyalty and satisfaction.

- Required Skills and Expectations:

1. Strong communication skills: Must have excellent verbal and written communication skills to interact effectively with customers.

2. Problem-solving abilities: Ability to troubleshoot and resolve customer issues quickly and efficiently.

3. Patience and empathy: Display patience and empathy when dealing with customer complaints or problems.

4. Basic computer skills: Proficiency in using computers, navigating software, and processing orders accurately.

5. Customer service orientation: Demonstrate a customer-centric approach and a genuine desire to help customers with their needs.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Customer Advisor

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  101, Nilkanth Avenue 2, Above Ather workshop, Navjivan Press road Income tax. Ashram Road, Ahmedabad