12th Pass Freshers For Customer Activation Manager

As a Customer Activation Manager, you will play a vital role in engaging and onboarding customers to ensure they receive the best experience with our products and services. This position is perfect for freshers who are eager to learn and develop their career in customer service.

Key Responsibilities:

1. **Customer Onboarding:** You will welcome new customers and guide them through the initial setup process, ensuring they feel comfortable using our products.

2. **Engagement Activities:** You will create and implement strategies to keep customers involved and excited about our offerings, helping to build long-term relationships.

3. **Feedback Collection:** You will gather feedback from customers about their experiences, using this information to improve our services and address any concerns.

4. **Cross-Department Collaboration:** You will work closely with other teams, such as marketing and sales, to ensure a unified approach to customer activation.

5. **Performance Tracking:** You will monitor and analyze customer engagement metrics to identify areas for improvement and drive better results.

Required Skills and Expectations:

Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to learn are essential, as the role involves addressing diverse customer needs. Strong problem-solving abilities and attention to detail will help you succeed in this role. You must be comfortable working in an office environment and demonstrate a commitment to enhancing customer satisfaction.

• Experience

  Fresher

• No. of Openings

  45

• Education

  12th Pass

• Role

  Customer Activation Manager

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  19 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  Office no-4B, 238b, Acharya Jagdish Chandra Bose Rd, near Rabindra Sad, Kolkata- 700020