crew
reporting to restaurant manager
job summary :
ensures that restaurant standards are met by providing guests with prompt service, quality
food and beverages within a friendly, welcoming and clean restaurant environment.
once you are here, you will ensure :
guest service/quality food and beverages • welcomes and connects with guests. • determines guest needs and suggests appropriate product, offering demonstrations
and samples. • remains focused on guest satisfaction and thank every guest. • regularly asks guests for feedback • prepares food and beverages to standard.
• follows food, health, safety, and sanitation guidelines for all our products. • builds and maintains relationships with regular guests
restaurant operations • follows policies and procedures for operational flow at each station.
• follows standards for merchandising and storing of all products, maintaining
professional presentation at all times, demonstrating clear communication in all guest
and employee interactions • focuses effort on what matters; adapts to shifting priorities
cash handling, stock control and add - on sa les :
• follows cash handling procedures and till point policies. • follows inventory stocking and recording guidelines. • contributes to store goals for increasing sales/add - on sales
working with the team: • building strong working relationships with team and store manager • demonstrating support for team/store decisions and seeking to understand the
rationale behind decisions • effectively communicating timely and important information to store manager and
team • actively seek and act on feedback
• learn from past experiences and use them to improve in the future • monitors progress toward completion of individual goals; tracks progress with
manager