Coordinator

High Fliers

We are looking for the profile of a Coordinator/ Call Coordinator/ IT Service Desk Coordinator

Job Description:

* Coordinating customer calls, generating ticket id through ticketing tool, assigning engineers, end to end following up with engineers and various cross functional team and provide faster resolution of customers issues.

* Can Provide IT support to customers across Pan India and ensure timely resolution of issues within TAT.

* Can reply to customer's mail.

* Good Knowledge in MS Excel for Preparing various Daily /weekly reports

* Good communication skill, spoken & written both.

The candidate shall have a prior experience of at least 2-3 years in the said profile

CTC: 19k-20k

Experience : 2 - 3 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Call Coordinator

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India