key responsibilities:
installation and setup: conduct on-site installation of cctv cameras, including mounting, cabling, and configuration of network connections to ensure optimal functionality and security coverage.
maintenance and repair: regularly inspect and maintain installed surveillance systems, including cameras, recorders, and related components. troubleshoot and repair any hardware or software issues that may arise during maintenance visits.
technical support: provide technical assistance and support to clients regarding cctv system operations, setup, and usage. address client inquiries, troubleshoot problems, and offer solutions remotely or on-site.
system upgrades: stay updated with the latest technology trends and advancements in cctv systems. suggest and implement system upgrades or enhancements to improve performance and security.
documentation: maintain detailed records of installation and maintenance activities, including equipment configurations, service reports, and client communication for future reference.
compliance and regulations: ensure that all cctv installations comply with local regulations and legal requirements related to surveillance and privacy.
quality assurance: perform quality checks on completed installations to guarantee adherence to company standards and client expectations.
inventory management: keep track of inventory levels and ensure that all required equipment and spare parts are available for timely installations and repairs.