We are seeking a dedicated Collection Officer to join our team in Sanjay Place, Agra. The ideal candidate will manage accounts to ensure timely payments, fostering positive relationships with clients. A graduate with 1-3 years of experience in collections is preferred.
Key Responsibilities:
1. **Debt Collection**: Reach out to clients via phone, email, or in-person to follow up on overdue payments and resolve any payment issues.
2. **Account Management**: Maintain detailed records of all transactions, interactions, and payment agreements. This ensures clear communication and follow-up.
3. **Client Relations**: Build strong relationships with clients to encourage timely payments and address their concerns professionally, fostering goodwill while pursuing collections.
4. **Reporting**: Prepare regular reports on collection status, outstanding debts, and payment trends to track performance and assist in strategic planning.
5. **Negotiation**: Work with clients to negotiate payment plans or settlements, ensuring both their needs and the company