We are seeking a dedicated Collection Officer to join our team in Aligarh. The ideal candidate will be responsible for collecting payments from customers and ensuring accounts are managed efficiently. This role is suitable for individuals with 0 to 6 years of experience, who have completed at least the 12th grade.
Key Responsibilities:
- **Collect Payments:** Follow up with customers to ensure timely payment of outstanding bills and invoices. This involves making phone calls and sending reminders.
- **Manage Accounts:** Maintain accurate records of calls, payments received, and outstanding balances. Ensure that all customer interactions are documented properly.
- **Resolve Issues:** Address any disputes or issues raised by customers regarding their accounts. This requires effective communication and problem-solving skills.
- **Report Findings:** Prepare regular reports on collection status and outstanding accounts. Share these reports with the management to keep them informed.
Required Skills and Expectations:
Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is crucial for accurately tracking payments and maintaining records. Basic computer skills are essential for using software to manage accounts and report data.
We expect candidates to demonstrate integrity and professionalism while dealing with sensitive financial information. As this is a full-time, office-based position, the applicant should be comfortable working in a structured environment. Only male candidates are eligible to apply for this role.
Experience
0 - 6 Years
No. of Openings
2
Education
12th Pass
Role
Collection Officer
Industry Type
Banking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office