Job Summary:
We are currently seeking a client servicing professional with expertise in the events industry. This individual will act
as the primary point of contact for clients, ensure smooth event delivery, and identify new business opportunities
through strategic relationship building.
Job Description:
ary Contact – Serve as the main liaison for key clients, ensuring their needs are understood and met.
d Relationships – Cultivate long-lasting, trust-based relationships with clients.
rstand Client Needs – Gain a clear understanding of client goals and challenges to offer tailored solutions.
Collaboration – Work closely with internal teams (creative, operations, logistics) to deliver successful
events.
ge Events – Oversee event planning and execution, including logistics, budget management, and vendor
coordination.
-Event Feedback – Conduct debriefs and gather client feedback to drive continuous improvement.
a Team – Guide and mentor junior client servicing team members, fostering a high-performance culture.
ort Event Execution – Be actively involved on the ground during events to ensure smooth operations and
client satisfaction.
tify Growth Opportunities – Explore and propose opportunities to grow business within existing accounts.
nce Client Satisfaction – Design and implement strategies to improve client retention and satisfaction.
aborate with Sales – Partner with sales and operations to support new client acquisition and pitch
development.
tor Performance – Track service quality metrics and recommend improvements as needed.
are Reports – Create timely reports for management summarizing client feedback, performance data, and
service insights.
Experience
1 - 3 Years
No. of Openings
2
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Sc, B.E
Role
Client Serving Executive
Industry Type
Advertising / MR / PR / Events
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Bangalore