Client Relationship Executive

TouchForce

Client Relationship Executive - 6 Months in India & 6 Months Dubai post success.

Business Expansion

Excellent English written and verbal communication.( Spanish, French & Arabic a bonus)

Highly professional email and telephone skills.( Communication on WhatsApp, Slack & other business platforms a must)

Meeting regularly with the respective customers via Teams/ Zoom. ( Africa, Spain, Oman, UAE, Saudi Arabia & More). Extremely well presented.

Generating enquiries and updating of enquiry / quotation enquiry at regular intervals.

Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships

Handle customer complaints and requests in a timely manner.

Prearranges customer visits, units handing over in terms of documentations with liaise with Handover

Follows-up on customer requests for technology solutions.

Follows up on contracts, filing and insures that customers received their contracts

Follows-up with customers on payment of instalments and late payment reminders upon request from Finance Department.

The key to this role, is customer experience. Knowledge of technology as we are a tech company growing rapidly. Selected candidate will be moved to Dubai in 6 months.

Experience : 1 - 3 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Client Relationship Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female