Client Service Executive

smartlion

Outbound calls to insurances for claim status and eligibility verification.

Denial documentation and further action.

Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the

client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance

Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with Companys Information Security Policy, client/project guidelines, business

rules and training provided, companys quality system and policies.

Communication / Issue escalation to seniors if there is any in a timely manner.

Experience : 0 - 5 Years

No. of Openings : 15

Education : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc

Role : Client Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India