Client Service Executive

smartlion

0 - 5 Years
15 Openings
2.0 - 2.8 Lac/Yr
Face-to-Face interview
Ahmedabad

Key Skills

Client Services Executive Customer Support Customer Handling Customer Care Call Handling

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Job Description

 outbound calls to insurances for claim status and eligibility verification.

 denial documentation and further action.

 calling the insurance carriers based on the appointment received by the clients.

 working on the outstanding claims reports/account receivable reports received from the

client or generated from the specific client software.

 calling insurance companies to get the status of the unpaid claims.

 willing to work in any process pertaining to voice based on the requirement (insurance

follow up, patient calling, provider outreach program etc.

 maintain the individual daily logs.

 performs assigned tasks/ completes targets with speed and accuracy as per client slas.

 work cohesively in a team setting. assist team members to achieve shared goals.

 compliance with company’s information security policy, client/project guidelines, business

rules and training provided, company’s quality system and policies.

 communication / issue escalation to seniors if there is any in a timely manner.