Short Description:
We are looking for Female Chat Support Executives to join our team for work-from-home opportunities in Srikakulam, India.
Key Responsibilities:
- Respond to customer inquiries, issues, and complaints via chat
As a Chat Support Executive, you will be responsible for efficiently and effectively handling customer queries and issues through chat communication. You will need to have good communication skills and be able to provide timely and accurate responses to ensure customer satisfaction.
- Provide product information and support
You will be required to have a good understanding of the products and services offered by the company and provide accurate information to customers. Your role will involve assisting customers in making informed decisions and resolving any product-related queries or concerns.
- Maintain customer service quality
Ensuring high-quality customer service is essential in this role. You will be expected to handle customer interactions professionally, address customer needs promptly, and strive to exceed customer expectations.
Required Skills and Expectations:
- Excellent communication skills
- Ability to multitask and prioritize effectively
- Basic computer and typing skills
- Strong problem-solving abilities
- Willingness to work independently and meet targets
- Basic understanding of customer service principles and practices
Candidates with a 12th Pass qualification and 0-1 years of experience are encouraged to apply for this part-time work-from-home position as a Chat Support Executive.